Your personal information matters to us. This page clearly explains how uuok collects, uses, and safeguards your data.
Your trust in uuok.wine is our greatest asset. We understand that many people have concerns about sharing personal information online. That's why our Privacy Policy is written in plain, straightforward language — so you can clearly understand every aspect of it.
This Privacy Policy ("Policy") applies to all services on the uuok platform — including the website, mobile app, and any related services. By using uuok, you agree to this Privacy Policy.
Our core commitment: We never sell your personal information. We never share your data with third parties without your consent. Your privacy is not just a legal obligation for us — it is an ethical responsibility.
This policy is updated regularly. If any significant changes are made, you will be notified via your registered mobile number or email. We recommend checking this page from time to time.
Uuok only collects data that is strictly necessary to provide our services. Requesting unnecessary information goes against our policy. See the full breakdown below:
| Data Category | What Data | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age verification & KYC completion |
| Contact Information | Mobile number, email address | OTP Verification, Notifications & Support |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser type, device model, OS | Security Monitoring & Service Improvement |
| Usage Information | Betting history, login times, page visits | Personalized experience & bonus eligibility |
| Verification Documents | NID/passport photo, selfie | Identity verification through mandatory KYC process |
uuok will never ask for your full bank account password, PIN, or card CVV. If anyone requests this information, treat it as fraudulent and report it to us immediately.
Uuok collects data through various methods, all of which are transparent and based on your consent.
Uuok uses your data only for defined purposes. Your information is never used for anything outside those purposes.
If you no longer wish to receive promotional messages, contact our support team at any time and we will remove you from our marketing list immediately.
The most critical part of uuok's privacy policy is the technical protection of your data. We adhere to the highest industry standards.
Uuok does not retain data longer than necessary. A specific retention period is defined for each category of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal & Regulatory Requirements |
| Transaction Records | 7 Years | Compliance with Financial Regulations |
| KYC Documents | 5 years | Identity Verification & Dispute Resolution |
| Communication Logs | 3 years | Ensuring support quality standards |
| Marketing Preferences | Until consent is withdrawn | Communication Based on Your Preferences |
| Cookie Data | End of session or maximum 1 year | Service & Analytics |
Once the retention period expires, data is permanently deleted or fully anonymized.
Under uuok's Privacy Policy, you have full control over your own data. To exercise any of the rights below, email us at support@uuok.wine.
You have the right to know what personal data we hold about you.
You have the right to have any incorrect information corrected.
You can request deletion of your data once the relevant conditions are met.
In certain cases, you may request that the use of your information be restricted.
You have the right to receive your data in a standard, portable format.
You have the right to object to the use of your data for specific purposes.
uuok is required to respond to any rights request within 30 days of receipt. Complex cases may take up to 60 days.
Uuok strictly does not provide any services to users under the age of 18. We take special care to protect the data of minors.
Attempting to open an account using a minor's identity is a serious offense and will result in legal action.
For any questions, requests, or complaints regarding our privacy policy, please contact our dedicated Data Protection Team.
Support@uuok.wine — we typically respond within 24 hours.
Chat with us directly via the platform's live chat.
We will provide an initial response within 7 business days of receiving a complaint. Complex matters may take up to 30 days to resolve.
Your data on uuok is protected with 256-bit SSL encryption — the same standard banks use to safeguard their customers' information.
We never sell your personal information to advertisers or third parties. That is our unwavering commitment.
You have full rights to view, correct, or delete your information at any time. Submit a request whenever you need.
Uuok's privacy policy is built in compliance with GDPR and international data protection standards.
Our staff can only access data relevant to their specific responsibilities. Access beyond that is strictly prohibited.
Our Privacy Policy is written in plain language so every user has a clear understanding of their rights and protections.